What We Collect and Why We Collect It
When you create an account with us, we collect your name, email address, phone number, and the payment method you link — whether that is bKash, Nagad, or Rocket. We collect this to verify your identity, process deposits and withdrawals, and keep your account secure. Transaction
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records tied to your bKash or Nagad wallet are retained as required by our payment processing obligations, not for marketing. We also collect device data — your browser type, IP address, and session timestamps — to detect unusual access and protect your account from unauthorised entry.
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If you contact our support team, the conversation log is stored so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete
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your transaction. You can ask us at any time what data we hold on your account. Availability of our services, and how this policy applies to you, depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.